Identify

The 360-degree solution for companies to identify AMLA-compliant customers

With online identification via video chat, customers only need a computer, tablet or smartphone with an Internet connection, a camera and a valid ID. Within minutes, our partner's trained agents can validate a person's identity - which is AMLA-compliant according to the latest requirements of BaFin.

The challenge

Legal requirements such as Anti-Money Laundering (AML), Know Your Customer (KYC), and fraud prevention mean that organizations must be able to digitally identify not only new customers, but also existing customers – both commercial and private.

Unfortunately, legal identification obligations are extensive, as are the ongoing updates of relevant data required in the commercial register. If this is not done correctly, the penalties can be severe.

The solution

Identify by Business Service Solution GmbH is more than just video identification – you run the entire AMLA process.

With online identification via video chat, customers only need a computer, tablet or smartphone with an Internet connection, a camera and a valid ID. Within minutes, our partner’s trained agents can validate a person’s identity – which is AMLA-compliant according to current BaFin requirements.

Not only are the agents professionally trained, but the service covers multiple aspects such as providing multilingual support, respecting cultural differences, avoiding long waiting times, and providing an appealing, informative, and user-friendly application. This results in positive user experiences, successful conversions, and easy onboarding processes.

As a result, organizations that need to manage identification processes can save on internal resources and control costs upfront. They can also quickly and easily integrate identify with existing IT systems, such as e-commerce solutions.

The benefits

  • Secure and compliant
  • Clear and multilingual communication for customer-friendly onboarding
  • Leverage internal resources, predict costs upfront
  • Easy API integration into digital processes